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Services 

Thousands of organizations choose SimplexGrinnell to service their Fire and Life-Safety systems. Our timely, expert services help ensure proper operation of Fire Alarm, Fire Sprinkler, Fire Suppression, Integrated Security and other critical systems on which you and your business depend. Local presence across North America, 150 years of industry leadership, and thorough knowledge of the codes and regulations affecting these systems are major reasons why our Services operation is without equal.

SimplexGrinnell’s Services organization includes over 1,700 NICET-Certified Technicians deployed across North America. We have the largest private workforce of its kind in the industry of over 4,500 Installation and Service vehicles. 

SimplexGrinnell has earned special certification for our security, fire and life-safety integration services under the SAFETY Act (Support Anti-Terrorism by Fostering Effective Technologies). This certification and designation from the U.S. Department of Homeland Security extends important benefits to SimplexGrinnell customers, including legal liability protection in the event of a terrorist attack on the U.S. homeland.  Click here to learn more about the SAFETY Act certification.

SimplexGrinnell provides the following installed-system services:  

  • Systems Integration
  • Acceptance Testing
  • System Certification
  • Codes Compliance
  • Inspection, Diagnostic Testing and Troubleshooting
  • Preventive Maintenance
  • 24/7 Emergency Service
  • Central Station Monitoring
  • Operator Training

 

 
Commitment to Customer Satisfaction 
Customers with Report 
Simply stated, SimplexGrinnell is committed to your satisfaction.  To learn more about SimplexGrinnell product offerings and services, click below for more information.
Remote Service 
Technician with Clipboard 
TrueInsight Remote Service is a breakthrough, Internet-based diagnostic capability that provides real-time visibility into the operation of your Simplex system. Our skilled technicians can remotely diagnose and service Simplex 4100U fire alarm panels.
Multi-Vendor Service 
Technician Working on Fire Panel 
Many of our customers use an array of fire and life-safety systems from various manufacturers.  SimplexGrinnell is committed to providing outstanding multi-vendor service.
 
 
 
 
 
 
 
 
 
 
 
 
   
Central Station Monitoring 
Central Monitoring Dispatcher 
SimplexGrinnell's Central Station Monitoring Service provides around-the-clock electronic surveillance for thousands of customers across North America, and specializes exclusively on serving commercial, industrial and institutional clients.
Testing, Inspection & Maintenance 
Technician with Backflow Valve 
No other services provider in the Life-Safety industry matches the scope, reach or institutional expertise of SimplexGrinnell. We’ll help you keep your facilities in compliance with all applicable codes. Click below for more information.
Financing 
Signing Paperwork 
Through SimplexGrinnell Financial Services, you'll avoid expensive, complicated third-party leases and be able to finance 100% of your SimplexGrinnell project. Your lease is competitively priced, and can cover equipment, installation, service, monitoring and training.