SimplexGrinnell's Central Station Monitoring operation provides around-the-clock electronic surveillance for thousands of customers across the nation, and specializes exclusively on commercial, industrial and institutional accounts. This ensures the highest level of coverage for our customers, who avoid service problems associated with mass-volume "residential service" providers.

Both UL-listed and FM-certified, our Central Station Monitoring Center delivers end-to-end coverage across your infrastructure - fire systems, security systems, CCTV systems, access control and management systems, elevator alarm systems, critical equipment and production processes, and any other connected devices with electronic sensors.

Fastest Response, Precisely Managed
A sensor at your site triggers an alarm reaching our Central Station Monitoring Center (CMC). Instantly, networked technology displays the information our fully trained operators need to take effective action - the location and type of incident, the authorities who need to be notified, and the responsible individuals in your organization. These operators guide emergency personnel to the scene and keep you informed.

Total Redundancy - "Mirrored" Monitoring Facilities Operate as One
What differentiates SimplexGrinnell Central Station Monitoring Services is complete redundancy that provides you unequaled protection. It is achieved through our patented FlashRoute™ telecommunications switching process. If for any reason an alarm sent to the Central Station Monitoring Center in Westminster, MA cannot get through, it is instantaneously re-routed to our identical, back-up Center in Missouri, with its "mirror-image" database. The FlashRoute process gives our two Centers and their operators seamless interconnectivity that protects customers with total disaster recovery, consistent coverage, and the fastest possible response times.

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