Palo Alto, Calif. (January 24, 2005) - Frost & Sullivan's recent study, North American Fire Alarm Services Market, acknowledges SimplexGrinnell's exceptional leadership in being a 'one-stop source' for various life safety and building safety systems. SimplexGrinnell, a business unit of Tyco Fire & Security, offers quality systems and services for fire alarm, fire sprinkler and fire suppression applications.
For its sound marketing innovation in the fire alarm maintenance services market, SimplexGrinnell is presented with the Frost & Sullivan 2004 Market Leadership Award. This award is presented annually to the company that has substantially increased its market share by implementing superior market engineering strategies and developing solutions to monitor market changes. The company has successfully identified market challenges, drivers, and restraints - and used this knowledge to strengthen its market leadership.
"Due to its proven ability to design, install, maintain, upgrade, and service fire alarm systems, SimplexGrinnell has been successful in retaining its large customer base and acquiring new customers," says Frost & Sullivan Research Manager Sanjiv Bhaskar. "A majority of customers that migrate to other vendors on the basis of price, return to SimplexGrinnell for its quality of services."
SimplexGrinnell complements its core fire business by providing integrated security, healthcare communications, and sound and communications solutions.
According to the study, the vast array of products and services is not the only distinguishing factor for SimplexGrinnell in the North American markets. A company-owned network of sales and services offices, availability of trained and certified personnel, and customized services constantly keep SimplexGrinnell a step ahead of its competitors.
SimplexGrinnell leads the industry with about 31.8 percent market share in the North American fire alarm maintenance services market in 2003, which the Frost & Sullivan report defines as including inspection, testing, repair and maintenance of fire alarm systems. SimplexGrinnell also commands a clear lead in market revenues - outdistancing its nearest competitor by more than 25.0 percent.
A large portion of the revenue for SimplexGrinnell comes from preventive and maintenance agreements with customers who purchase Simplex-branded fire alarm equipment. SimplexGrinnell also services competing systems.
In fact, the company's revenue growth rate of 7.0 percent from fire alarm maintenance services exceeded the 5.0 percent growth rate of the entire industry in 2003. Incisive insights into customer needs and tailor-made solutions help SimplexGrinnell generate repeat business from retrofits, upgrades and expansions of existing fire alarm systems.
"SimplexGrinnell's goal is to be the premier service provider in the fire and life-safety industry - a company that consistently delivers superior service to its customers," notes Bhaskar. "Despite tough economic conditions, SimplexGrinnell remained the undisputed leader in the fire alarm services market and fully deserves the 2004 Frost & Sullivan Market Leadership Award."
About SimplexGrinnell
SimplexGrinnell, a business unit of Tyco Fire & Security, provides a comprehensive array of fire alarm, fire sprinkler, fire suppression, integrated security and healthcare communications systems and services. With 1.3 million customers, 11,500 employees, 150 local offices, and over 200 years of history in the fire business, SimplexGrinnell is the leader in the fire and life-safety industry. For additional information, visit www.simplexgrinnell.com.
About Frost & Sullivan
Frost & Sullivan, a global growth consulting company founded in 1961, partners with clients to create value through innovative growth strategies. The foundation of this partnership approach is our Growth Partnership Services platform, whereby we provide industry research, marketing strategies, consulting, and training to our clients to help grow their business. A key benefit that Frost & Sullivan brings to its clients is a global perspective on a broad range of industries, markets, technologies, econometrics, and demographics. With a client list that includes Global 1000 companies, emerging companies, as well as the investment community, Frost & Sullivan has evolved into one of the premier growth consulting companies in the world. For more information, visit www.frost.com.
|
Fire
